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A: Topjoy will provide multifunctional disposable products, and we will launch more interesting disposable products in the future, as well as a series of products such as interchangeable cartridges

A: Certain models of our electronic cigarettes, such as model ICEBOX, are equipped with output modes featuring three adjustable gears, and the output power increases as the gear level rises. Additionally, this product is designed with three adjustable cooling levels, where higher gear levels correspond to stronger cooling effects, delivering diverse vaping experiences to users.

A: Our vapes feature dual mesh coils to enhance vapor production and flavor delivery. It offers consistent, rich flavors by simultaneously or alternately working between the coils, controlled by an intelligent chip program, ensuring optimal taste till the last puff.

A: Possible reasons: Battery is dead — try charging it Device is locked — check if there’s a power button Pod is empty — replace pod or refill Device is damaged — contact support

A: Wide-open airflow gives massive clouds but mellower flavor; tighter airflow boosts throat hit and flavor detail. Play with it until you find your sweet spot.

A: Use lower wattage for flavor-focused hits (around 10–20W if adjustable) Choose higher PG e-liquids (like 50/50 PG/VG blends) Keep your pod/coil fresh and primed Don’t chain vape — give the coil time to re-saturate between puffs Close airflow slightly to intensify flavor