Contact Us – Get in Touch with Us

A: TOP JOY is committed to exploring new possibilities and technologies in product design. We believe that innovation should not just make products more complex - it should make the experience more intuitive, refined, and enjoyable.

A: TOP JOY is available in select countries across , the Middle East, Asia, Contact our team to find a distributor near you.

A: Topjoy will provide multifunctional disposable products, and we will launch more interesting disposable products in the future, as well as a series of products such as interchangeable cartridges

A: Certain models of our electronic cigarettes, such as model ICEBOX, are equipped with output modes featuring three adjustable gears, and the output power increases as the gear level rises. Additionally, this product is designed with three adjustable cooling levels, where higher gear levels correspond to stronger cooling effects, delivering diverse vaping experiences to users.

A: Our vapes feature dual mesh coils to enhance vapor production and flavor delivery. It offers consistent, rich flavors by simultaneously or alternately working between the coils, controlled by an intelligent chip program, ensuring optimal taste till the last puff.

A: Possible reasons: Battery is dead — try charging it Device is locked — check if there’s a power button Pod is empty — replace pod or refill Device is damaged — contact support